In 1996, the group setup a separate company, SMS International Shore Operations to cater for various operations related to servicing cruise liners.
Buoyed by a continuous flow of unsolicited commendations and references on our professional approach and eye for detail, in 2011 SMS International Shore Operations ventured beyond the Atlantic and set up its headquarters for SMS International Shore Operations at the “Cruise Capital of the World”, Port Miami, Florida.
SMS International Shore Operations offers both individual services as well as package arrangements to include Ground Handling, Port Agency and Stevedoring services. In addition, the company specializes in Custom Meet & Greet and Transportation arrangement. All services are of the highest calibre and are coordinated through our headquarters in Miami.
In 2012, SMS International Shore Operations U.S., Inc. was appointed by Norwegian Cruise Line for the handling of their cruise liners in Miami. We now provide services for Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises in Miami, Port Canaveral, New Orleans, New York, Vancouver, Seattle, San Francisco, Los Angeles, and San Diego.
Today, SMS International Shore Operations represents AIDA Cruises, Costa Cruise Line, Crystal Cruises, Cunard, Disney Cruise Line, Holland America Line, MSC Cruises, Norwegian Cruise Line, Oceania Cruises, Princess Cruises, Regent Seven Seas Cruises, Seabourn, Silversea, Viking Cruises, Virgin Voyages, and The World.
SMS International Shore Operations, Ltd. supplies cruise liner services in the following ports: Malta (Valletta), Italy (Civitavecchia), United Kingdom (Southampton, Dover, and Harwich), Denmark (Copenhagen), the Netherlands (Amsterdam, Rotterdam and Ijmuiden), Ireland, Canada (Vancouver), and United States of America (Miami, Fort Lauderdale, Port Canaveral, New Orleans, New York, Seattle, San Francisco, Los Angeles, San Diego).
The entire group – and in particular, where tourism and cruise liners are concerned – is fully committed in its efforts toward the continued improvement of its professional services. This is achieved through personal attention and an eye for detail. Our dedicated, trained and experienced staff always make sure to provide excellent service under all circumstances and at all times.
Our long- standing experience makes us adaptable to any situation; we are completely conversant and familiar with all procedures at piers, airports as well as in hotels, guides, transport services and port agency. Simultaneously, we are continuously aware and conscious of our principals’ and passengers’ demands, needs and expectations.